Vacancies

Join Our Team: Unleash Your Potential at Made For Trade

At Made For Trade, we’re driven by a culture of collaboration, where every individual’s contribution is valued and celebrated. If you’re seeking a rewarding career that empowers you to make a real difference, we invite you to explore our diverse range of opportunities.

Trade Enquiry Administrator

Full Job Description

Trade Enquiry Administrator

Department: Sales Enquiries
Location: Wynyard, Billingham
Company: Made for Trade

About Us:

At Made for Trade, we pride ourselves on our 40-year history of excellence in the fenestration industry. As the UK’s largest manufacturer of Aluminium Roof Lanterns and Bi-Folding Doors, and the home of the multi-award-winning Korniche brand, we are committed to innovation, quality, and exceptional customer service. We are looking for an enthusiastic and dedicated individual to join our well-established team as a Trade Enquiry Administrator.

Job Summary:

The Trade Enquiry Administrator will be the first point of contact for our customers, providing exceptional service by handling enquiries efficiently and professionally. This role is ideal for someone who is quick-thinking, eager to learn new skills, and hard-working. All necessary training will be provided to ensure your success in this role.

Key Responsibilities:

Respond promptly and effectively to customer enquiries via phone and email.
Provide accurate information about our products and services.
Maintain and update customer records in our database.
Assist with the preparation of quotes and processing orders.
Collaborate with other team members to ensure a seamless customer experience.
Perform general administrative tasks as required.

Key Skills & Attributes:

Quick-Thinking: Ability to think on your feet and handle enquiries efficiently.
Eager to Learn: A keen interest in acquiring new product skills and knowledge.
Hard-Working: Demonstrates a strong work ethic and commitment to delivering high-quality service.
Basic Computer Skills: Proficient in using computers and email; familiarity with basic office software.
Communication Skills: Excellent verbal and written communication skills.
Team Player: Works well within a team and supports colleagues as needed.

What We Offer:

Comprehensive training to equip you with the skills needed to excel in your role.
A supportive and collaborative team environment.
Opportunities for professional growth and development.
Competitive salary and benefits package.
Modern Offices with on-site parking, gym facilities, free tea, coffee with canteen area.

How To Apply:

If you are ready to start an exciting journey with Made for Trade and believe you have the qualities we are looking for, we encourage you to apply. For an informal chat before applying, feel free to contact Lindsay at 01642 051778.

To apply, please send your CV and a cover letter to lindsay.ellis@madefortrade.co.