Customer Services Team

(After Care)

Contact our customer services team if you have a query that is on or after the expected delivery date of your item.

Opening times are:

  • Monday – Thursday 7.30am – 5.00pm
  • Friday – 7.30am – 4.00pm
  • Saturday & Sunday – Closed

We will acknowledge your query within 2 hours during working hours.

You can also call our dedicated Customer Service Team on 01642 610 799 (option 1)

For enquiries related to before delivery dates please contact our Sales Teams on 01642 610 799 (option 2 for Korniche Bi-folding Door orders, option 3 for Korniche Roof Lantern orders)

Please complete the following form providing the following:


Please provide any supporting information, such as photographs, measurements, videos etc.

Max. file size: 50 MB.

“Excellent quality product. Very well designed and engineered and everything fitted together beautifully. Delivered on time, well packaged and clear instructions. Highly recommended.”

Martin Crookes

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